Hospital Information

What Does the Gold Star Mean?

You might notice a growing number of our employees wearing a gold star.

The monthly Star Performance award is a way to recognize the outstanding commitment demonstrated by team members who consistently exceed expectations in the performance of their duties.

They are nominated by colleagues, supervisors, students and clients. Many of our Star Performers work their magic behind the scenes, where most clients do not see them, but they are all an integral part of our vision to provide the best care possible.

If you would like to nominate a VTH staff member for the Star Performance award please contact Karin Miller at karinm@colostate.edu and view the Star Performance Nomination Information.

Star Performers & Nomination Quotes

Dr. Scott Chamberlin - Critical Care Resident

August 2012

"Dr. Chamberlin was absolutely great!" "We were very appreciative of his honesty while discussing additional therapies and treatments and for giving us an accurate prognosis, even though it wasn't favorable." "We appreciated his ability to understand that while we love our animal that invasive therapies or tests were not something we wanted to put her through." "He supported our decisions, never pressured us, and cared for us very well." "He was available over the weekend to visit with us." "He answered all of our questions and explained the upcoming procedures to us." "We were completely engaged in the care of our animal."

Tony Flores - Remodeling Supervisor

July 2012

"Tony is great to work with, he listens to our concerns, and helps to explain what is going on and how we can get the best result with the remodel." "Tony and his team are very understanding and willing to work with us to limit inconveniences for our clients." "He is very knowledgeable and has very high standards." "I wish we could hire Tony to work permanently at the VTH." "What a great team player." "He is a great example for our core values." "Thanks Tony for always being willing to listen to us."

Rene Scalf - Emergency and Critical Care Leader

June 2012

"Rene was a tireless worker advocating for the pets that had been displaced." "She helped the VTH take in, care for, and send out, over 130 patients that had to leave their homes because of the High Park Fire." "Rene has done such a great job reaching out and helping with the fire evacuee animals." "She's done a great job recruiting volunteers and managing all the animals, all with a smile on her face!" "Rene has done a marvelous job helping with the Leadership Development series, especially those involving Servant Leadership." "How do you pick a core value that Rene consistently demonstrates and exemplifies, she does them all."

Linda Hutson - Manager at the VTH

May 2012

"Linda always comes to work with a great attitude." "She just digs in and gets things done." "Linda has a great grasp of the financial rules and regulations of the University and the State." "She works hard to make things work." "She really listens and asks great questions. If you can show her a reasonable justification for what you want to do, she will do what she can to find the money to get it accomplished." "Linda has done a great job supporting the Director's office staff, she is a real team player." "Linda is a critical component for the health of the hospital." "Linda is an amazing cook!"

Connie Peterson - Medical Technologist

April 2012

"Connie has been the 'go to' medical technologist in the clinical pathology department for 4 years." "She performs her duties with efficiency, accuracy, and professionalism and is a role model to all who come in contact with her." "In addition to her position as a general technologist, she is the 'second in command' when her supervisor is unavailable." "She maintains the entire inventory for the clinical laboratory, and she is the quality control manager for clinical pathology." "Connie has initiated many changes in the handling and accounting of the clinical pathology inventory. These changes have been instrumental in streamlining the process, decreasing errors, and increasing interdepartmental accountability in the selling of supplies." "Connie has represented CSU clinical pathology as a national committee member for quality assurance since 2008." "She acts as the primary troubleshooter for the blood gas analyzer and the chemistry analyzer."

Dr. Sarah Marvel - Small Animal Surgery Resident

March 2012

"She is an outstanding resident, veterinarian and person." "She truly cares about her patients, clients, as well as student education." "She makes the referring vets feel like part of the team, providing encouragement for the things they have done prior to and following referral to the VTH." "She goes above and beyond for her clients, communicating well and frequently." "The day goes better when Sarah is part of the team." "She has a remarkable ability to hold a client's hand through their decision-making process." "Even though my dog had to be euthanized, I am contacting you to alert you to the amazing level of medicine and assistance both my dog and I received during his week long visit with Dr. Marvel." "Dr. Marvel tried everything to control and possibly revers the damage that had been done during his polymyositis."

Dr. Rainier Ko - Neurology Resident

February 2012

"He should be the superstar-of-the-month, not just the Star Performer. He is consistently positive and offers some of the best customer service in the VTH." "He has a lot of common sense." "Dr. Ko performed delicate spinal surgery on our dog. He is a gifted surgeon whom we have the utmost confidence in." "He kept us informed on a daily basis and made sure we understood what was taking place." "He took us to a private room and showed us before and after pictures of our dog's back and explained what he had done." "When it was time to take our dog home, he went over everything we needed to do for our dog to have the best chance." "He even went through the steps our dog would need to do go relieve himself. He was thorough and made sure all of our questions were answered." "The CSU Veterinary Hospital is very fortunate to have a young man like him on the staff."

Dr. Brian Miller - Equine Field Service Veterinarian

January 2012

"I was very impressed with Dr. Miller. I needed my horses teeth looked at, and he did a great job with my horses and with teaching the students." "I would definitely not hesitate to have him come out and work on my horses again." "He always has a smile on his face, and comes to work each day with a 'Can-Do' attitude." "What a great addition to the VTH, he is so easy to work with." "As a senior student, it has been a pleasure to work with Dr. Miller. His leadership of the service has definitely lived up to all of my expectations." "He allows the students to make decisions and guides us." "He expects us to assess the animals and make choices with his guidance." "This is the type of Veterinarian we need at CSU to teach students."

Dr. Katie Curran - Intern

December 2011

"She was kind, patient, and explained in detail what was happening." "She called us at least twice a day to give detailed reports on our dog's progress and status." "She answered every question posted to her about our dog's condition." "When we picked up our dog on Saturday, she was there with her smiling face." "Her unwavering dedication is simply remarkable."

Dr. Kathy Lunn - Small Animal Internal Medicine

November 2011

"She embodies all of the core values of the VTH, Compassionate Care, Superior Service, Teamwork, Stewardship, Safety, Communication, and Excellence." "She is one of the most knowledgeable faculty we have." "She has unlimited patience when teaching Students, Interns, Residents and Nurses." "Many clinicians and staff depend on her as a mentor and a friend." "She is loved by all her clients and her patients." "She is respected by all departments." "She is a quiet soul but her mind speaks volumes."

Debbie Popichak - Equine Surgery Nurse

October 2011

"She is a true asset to the equine surgery department." "She is not only hardworking, but never have I seen her with a bad attitude." "She takes care of the residents like they are her own kids, always asking how they are doing and offering advice or comfort." "She is amazing with the clients." "Debbie is one of the kindest persons I know and she makes every day enjoyable." "Her hard work and dedication to CSU should be recognized."

Brandi Burgess - Biosecurity House Officer

September 2011

"She is a very valued resource to clients and rDVM's." "She helped me with several cases to communicate to owners with positive salmonella results." "She did an excellent job with the EHV-1 outbreak, worked extra hours and provided expertise on planning and protocols." "The whole state benefited with her knowledge and help."

Cheryl Spencer - Ophthalmology Service

August 2011

"Cheryl always goes out of her way to accommodate clients." "I so appreciate her care and compassion." "I was thrilled with the way my horse and I were treated, and very thankful to Cheryl for helping me out." "My positive experience at CSU was made even better through the hard work of Cheryl."

Billie Arceneaux - Radiology Technician

July 2011

"She does an incredible job of juggling the needs of many people, often with little support and little planning. She takes great care of our patients and are very patient with us as we tweak our various monitoring and support of the patients. If needed, she is willing to run between CT and MRI so that exams can be done on both machines. She is always calm and collected. Bille always works to "make it happen". She made a great effort to get the Equine CT table to work."

Dr. Katie Amend - Equine Surgery Resident

June 2011

"Dr. Amend was absolutely wonderful in keeping us updated and in expressing her concern and managing our horse's care." "Dr. Amend performs at the highest level of compassion and communication." "She has an amazing gift to bring veterinary medicine to a level for the client to understand and provide them with the best resources and tools to make decisions."

Dr. Kerstin Henneveld - Dermatology Resident

May 2011

Thanks Kerstin for your efforts on behalf of the VTH. Your nominations highlighted many of our core values such as; Compassionate Care, Communication, and Excellence. We are grateful for all that you do, and thankful for the past three years that you have spent with us. We wish you the best as you continue on with your career.

Dr. Randolph Winter - Small Animal Intern

April 2011

"Dr. Winter has a spectacular way of inspiring motivation in a hectic, fast-paced environment..." "He goes out of his way to facilitate learning and to encourage leadership up and beyond any other clinician." "He ensures comfort and compassion in all his dealings with clients. Both his verbal and non-verbal communication exude sincerity."

Dr. Kelly McCord - Small Animal Internal Medicine Resident

March 2011

Thanks Kelly for all of your efforts on the behalf of the Veterinary Teaching Hospital. It is great to have someone who cares so much for our clients and patients, and is willing to go the extra mile to take care of everyone. We appreciate your desire and willingness to excel.

Tyler Rayburn - Computer Help Desk

February 2011

"All of his work is done with a great attitude, a nice smile, and quiet enthusiasm." "Even when he was doing the work of multiple people, you would never know it." "Even when you know he is busy, his general response is: "No problem. Let's take a look at it right now." "Tyler epitomizes the work ethic and can-do attitude in the face of pressure that everyone in the VTH should emulate."

John Flores

January 2011

"John gets the place looking good not only for client's but for employees at the VTH." "When asked to paint an area, he just does it, without ever a complaint and gets it done fast." "He painted all of the exam rooms in the old part of the VTH early in the morning and most people didn't ever realize he was doing the work." "Approachable and cheerful, always works with us to get things done quickly."

Maggie Curran - Animal Care

December 2010

Maggie works in animal care, and can be seen around the hospital early in the morning during the week. She cleans all around the hospital, but especially in the small animal area during the mornings, stocks the kitchen, and runs loads of laundry to name a few of her tasks. Maggie exemplifies many of our core values, but especially enthusiastically meeting or exceeding expectations for all she serves.

Char Becker - Pharmacist

November 2010

"On Tuesday, June 29, 2010, a very pregnant Char Becker came to work as usual and worked her normal shift. She had contractions all day long but continued to work after hours helping with the inventory in Pharmacy. They finished with the inventory around 8:30 pm and Char was going to go home but was talked into going directly to the hospital. Little Dora Rose Becker was born around 11:30 pm (three hours after Char finished with the inventory). Char is an example of a very dedicated VTH employee!!"

Amy Rodriguez - Anesthesia Nurse

October 2010

"Amy is a wonderful example of the expertise that we have in our Anesthesia service. Our nurses are often at the center of our patient's time here at the VTH, and they work very hard to make sure that the rest of our lives and schedules go as planned. Amy clearly communicates the patient's needs and explains things in a logical and easy to understand manner. Her close attention to details makes the environment safer overall for the patient".

Dr. Jeanne Ficociello - Small Animal Internal Medicine Resident

September 2010

"We have had dogs during our entire marriage, and have had positive experiences with veterinarians in other states, but none have done a better job in addressing our concerns than Dr. Ficociello". "Dr. Ficociello recommended a food change for our dog and he now actually eats his dog food and loves it. We now have a handle on his diet and subsequently his diabetes. He plays ball as often as he can make us and every day he is bright-eyed and bushy-tailed". If there is a course on how to communicate and work with over-anxious owners about their pets, she should write the textbook for it.

Dr. Debi Gibbons - Diagnostic Imaging

August 2010

"Dr. Gibbons provides energy, enthusiasm, expertise and an intense commitment to the common goal. For example, she left clients with the comfort of knowing they had brought their cat to one of the best Veterinary Hospitals in the world, and that they had done everything possible for their very much loved little family member".

Tracy Keegan - Supervisor for Client Services and Medical Records

July 2010

"Tracy is one of the people in the Client Services who makes things happen in harmony for clients, pets, veterinarians, residents, interns, students and staff. She has led change efforts with the new reception remodel, phone system integration, and the scheduling system. Tracy is always working to make our customer service better".

Gail Gumminger - Hospital Administrator

June 2010

"Gail has shown tremendous courage to start new programs like Hospital Week. Her efforts in visiting each of the different service areas shows just how much she cares and how she wants to be able to understand the concerns that each of the service areas have. Gail's work ethic and wonderful ideas that she brings to the VTH are appreciated".

Lu Brevard - Anesthesia

May 2010

"While Lu wears many hats, his main responsibilities include repairing equipment and moving large animal patients. Lu has been doing an excellent job of this for years, and can always be relied upon for assistance with equipment. More recently, he made extra efforts in the equipment audit, and with the switch gear project. He has gone above and beyond his normal duties (still getting these done by the way) and helped the VTH to achieve a 98 percent of equipment found, and to provide excellent assistance for the switch gear project where we are working with the planned electrical outages".

Dr. Erick Egger - Small Animal Orthopaedics

April 2010

"Dr. Egger is one of the best teachers/surgeons in the small animal orthopaedic world. Dr. Egger loves to teach, and it comes across in everything that he does. He is dedicated to veterinary medicine and education and cares deeply for the well being of his patients, the communication with the clients, and the education of the students and staff".

Anna Lee Mercado - Reception/Call Center Supervisor

March 2010

"You will often see Anna Lee stepping in to help in Reception or the Call Center during lunch breaks or when people are on vacation. She is great to talk to, always supportive, and looks for solutions, even though she is generally presented with problems from faculty and staff".

Dee Middleton - Volunteer

February 2010

"Dee is one of our fantastic volunteers. She staffs the small animal waiting room on Tuesday afternoons. If you stop by to see Dee, you will get a big smile, a warm greeting, a cup of coffee or tea, and likely a piece of pound cake".

Dr. Jenny Sonis - Equine Internal Medicine Resident

January 2010

Dr. Sonis has been spoken highly of by clients. One credited her, stating that their horse is still with them due to the excellent care he received from her.

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Colorado State University
Veterinary Teaching Hospital
300 West Drake Road
Fort Collins, Colorado, 80523
(970) 297-5000

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